Privacy Policy

1. Who we are

This section gives you the legal name of the company who holds your personal information – known as the ‘legal entity’ – and tells you how you can get in touch with us.

Our site,, is operated by The-C-List Limited ("We"). We are registered in England and Wales under company number 12944953 and have our registered office at Permanent House, 1 Dundas Street, Huddersfield, West Yorkshire, England, HD1 2EX. We are a limited company.

2. Why we use your data and the legal basis for it

Data Protection law says we must have a reason to use your data.  This could be to fulfil a contract we have with you, when we have a legal duty to do so, where it is in our ‘legitimate interest’ or where you give us your consent.

When we have a commercial reason to use your information, this is called a ‘legitimate interest’.  If we are going to rely on it as the reason for using your data we must tell you.

We will use the information to:

• Confirm identities

• Help prevent fraud and / or money-laundering

• Fulfil any contracts you or your business has with us.

3. Changes to the privacy policy and your duty to inform us of changes

We keep our privacy policy under regular review. This version was last updated on 4 December 2020.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

4. Making a complaint

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues ( We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance at

5. If you do not provide data

Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you. We will notify you if this is the case at the time.

6. The type of personal data that we collect and use

We may collect, use, store and transfer different kinds of personal data about you, as follows.

including first name, maiden name, last name, username or similar identifier, marital status, religious beliefs, title, date of birth and gender
including home address, company address, email address and telephone numbers
including bank account and payment card details
including details about payments to and from you and other details of products and services we have provided to you
including internet protocol (IP) address, your login data, browser type and version, timezone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website
including your username and password, your interests, preferences, feedback and survey responses
including information about how you use our website

7. Where do we get your personal data from?

We use different methods to collect data from and about you including through:

Direct interactions. You may provide us with your personal data by corresponding with us by post, phone, email or otherwise.

Automated technologies or interactions. As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies.

Third parties or publicly available sources. We will receive personal data about you from various third parties and public sources as set out below

       • Technical Data from analytics and search information providers such as Google based outside the EU;

       • Identity and Contact Data from publicly available sources such as Companies House and the Electoral Register based inside the EU.

8. Cookies

Our website uses the following types of cookies:

Name: _gid
Purpose: Keeps an entry of unique ID which is then used to come up with statistical data on website usage by visitors. It is a HTTP cookie type and expires after a browsing session.
Service: Google Analytics View Service Privacy Policy
Country: United States
Type: http_cookie
Expires in: 1 day


Name: _gat#
Purpose: Enables Google Analytics regulate the rate of requesting. It is a HTTP cookie type that lasts for a session.
Service: Google Analytics View Service Privacy Policy
Country: United States
Type: http_cookie
Expires in: 1 minute


Name: _ga
Purpose: It records a particular ID used to come up with data about website usage by the user. It is a HTTP cookie that expires after 2 years.
Service: Google Analytics View Service Privacy Policy
Country: United States
Type: http_cookie
Expires in: 1 year 12 months 4 days


You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

9. How we use your personal data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

      1. Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

      2. Where we need to perform the contract we are about to enter into or have entered into with you.

      3. Where we need to comply with a legal or regulatory obligation.

      4. Generally, we do not rely on consent as a legal basis for processing your personal data although we will get your consent before sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.

10. Purposes for which we use your personal data

We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.

Type of  data
Lawful basis for processing including basis of legitimate interest
To engage you as a member of our site
a) Identity
(b) Contact
(c) Financial
Performance of a contract with you
To perform our role as a provider of information
(a) Identity
(b) Contact
(c) Financial
(d) Transaction
a) Necessary to comply with a Legal Obligation
To manage our relationship with you which will include:Notifying you about changes to our terms or privacy policy
(a) Identity
(b) Contact
(c) Profile
(a) Performance of a contract with you
(b) Necessary to comply with a legal obligation
To use data analytics to improve our website, products /services, marketing, customer relationships and experiences
(b) Usage
Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)
To make suggestions and recommendations to you about goods or services that may be of interest to you
(f) Marketing and Communications
Necessary for our legitimate interests (to develop our products /services and grow our business)

Disclosing your personal data to others

We may share your personal information with official bodies that include:

• HM Revenue & Customs, regulators and other tax authorities;

• law enforcement and fraud prevention agencies; and

• Agents, suppliers, sub-contractors and advisers

We may also share your personal information if the make-up of our business structure changes in the future.

11. Where we store and transfer your data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). We will only send your data outside of the EEA to comply with a legal duty or work with our suppliers in providing products and services to you.  If we do transfer your personal information outside the EEA to our suppliers, we will make sure that it is protected to the same extent as in the EEA. We will use one of these safeguards:

• Transfer it to a non-EEA country where the European Commission has deemed that such country provides an adequate level of protection for personal data.

• Put in place a specific contract approved by the European Commission with the recipient that means they must protect it to the same standards as the EEA.

12. Data security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have an operational need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

13. Data retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

By law we may have to keep basic information about your (including Contact, Identity, Financial and Transaction Data) for up to ten years after we cease retaining it for the purposes for which it was collected.

14. Exercising your legal rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. There may be legal or other official reasons why we need to keep or use your data.

You have the right to:

• get a copy of the personal information we hold about you;

• question any information we have about you that you think is incorrect, so that we can take reasonable steps to check and correct it;

• share your data with outside companies, as a digital file, so that you can keep and use it yourself, or give it to other organisations;

• object to us keeping or using your personal data;

• ask us to delete, remove or stop using your personal data if there is no need for us to keep it;

• restrict the use of your data, so that it can only be used for certain things, such as legal claims or to exercise legal rights; and

• withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time.

If you wish to exercise any of the rights set out above, please contact us at

15. No fee usually required

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.

16. What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

17. Time limit to respond

We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.